Have a question about service? Please ask one of our Service Managers. If you feel that you have not received a satisfactory answer, ask to speak to Nadine Grobmeier. We are all here for you.
Our Reputation
Where the finest technicians work…Certified by the National Institute for Automotive Excellence.
State of the Art Facility...Our Facility is recognized by Industry leaders as one of the most advanced in the Metro area.
Reputation, Workmanship and Extraordinary Service...A place where it all comes together to meet your own tough, demanding standards.
Alliances with Consumer Advocates... Airpark Auto Service is a member of the BBB, Better Business Accredited Business with an A+ Rating, a 2008 BBB Business Ethics Award Finalist, 2009 BBB Business Ethics Award Finalist, 2009 BBB Business Ethics Award Winner. A AAA Approved Auto Repair facility, awarded AAA’s “Top Shop” Award 8 years running, and a member of ASA and Narpro. We are also an ASE Blue Seal of Excellence facility, an AC Delco Key Service Center and a Preferred Emissions Repair facility. We are one of Mark Salem's (The Car Guy) recommended repair facilities listed on his "Best Car Repair Shops" in Arizona.
Airpark Auto Service Named 2009 BBB Ethics Award Winner!
With our recent recognition at the BBB Business Ethics Awards banquet as a "2009 Winner, Better Business Bureau of Central, Northern and Western Arizona Business Ethics Awards", we are proud to share our vignette that was played at the awards banquet with all of YOU, our loyal Airpark friends and family!
The BBB of Central, Northern and Western Arizona hosted their 8th Annual Business Ethics Awards on April 30th at the Arizona Biltmore Resort Ballroom sponsored by Wells Fargo, where 15 finalists were recognized, and 5 of those businesses were announced as winners. On behalf of myself, and our Airpark Auto Service staff, I am proud to announce that we were named as one of the 5 winners in this years’ program! We won Category II, 11-20 employees.
2009 BBB Ethics Award Winner
The BBB conducts this annual awards program to gain public recognition for businesses that maintain a solid commitment to conducting their business practices in an ethical fashion. Each year, companies of different sizes are selected through a regional competition to receive the Business Ethics Award. They compete in 5 different categories based on business size; Category I, 1-10 employees, Category II, 11-20 employees, Category III, 21-49 employees, Category IV, 50-149 employees, and Category V, 150 plus employees. The award is designed to promote not only the importance of ethical business practices, but the willingness and efforts made by outstanding businesses to ensure that our marketplace remains fair and honorable.
2009 BBB Ethics Award Finalist
We are proud to be honored with this prestigious award, and remain committed to providing all of our loyal Airpark friends and family only the utmost in customer service and service excellence!
The Airpark Auto Service Winning Team
8th AAA “Top Shop” Award - 2009
AAA Arizona announced its' 8th annual list of Top Shops on June 18th. "Top Shops exceed AAA's stringent Approved Auto Repair requirements in terms of professional standards, integrity, customer service and community involvement," states Don Nunnari, Vice President of Membership Products and Services for AAA Arizona. Airpark Auto Service is proud to be one of 27 AAA Approved Auto Repair facilities throughout the state chosen to be named as 2009 AAA Top Shop recipients. We are also honored to be one of only four recipients who have carried the Top Shop designation since the award's inception in 2001 (8 consecutive years!). A huge Thank You goes out to all of our loyal Airpark Auto Service friends and family for your continued trust and support!
7th AAA “Top Shop” Award - 2008
Once again for the seventh year in a row, Airpark Auto Service in Scottsdale has received the American Automobile Association’s Top Shop Award for 2008. Airpark Auto Service is recognized as one of the most advanced repair facilities in Scottsdale by its customers and competitors and we’re also a AAA approved repair facility. This recognition and award from AAA is not something handed out to just any repair facility. It’s earned; every day, with every repair and every satisfied customer. In a letter received from AAA announcing this year’s Top Shop Award, AAA stated, “To receive this award your facility exceeded all areas of review that include quality service, staff, customer satisfaction and community service.” Come in for yourself and experience the difference superior service can make!
2008 Finalist, Better Business Bureau of Central, Northern and
Western Arizona Business Ethics Awards
It is with an enormous sense of achievement that Airpark Auto Service is pleased and proud to share that we have been honored with the Better Business Bureau’s ‘2008 BBB Business Ethics Award’. There were over two hundred entries in the running this year, all of which had to be nominated for consideration by the BBB. In order to be nominated, businesses being considered must be in excellent standing with the BBB; meaning no complaints can be filed against the business being considered in the previous 36 months. (When was the last time you heard of an auto repair facility not having a complaint for over three years?!?) From this field of nominees which were narrowed down by zero complaint guidelines, only 15 finalists were chosen from five categories which are based on business sizes for all types of business. Airpark Auto Service was one of only three finalists in our designated category; that being the 11-20 employee size businesses. We would like to thank all of ‘our extended Airpark family’ (other shops all them ‘customers’) for your continued business, support and referrals. Without you and your patronage, we’d be just another shop; instead of a recipient of the 2008 Better Business Ethics Award. Keep coming back for our exceptional service, both automotive and personal; or give us a try the next time your automobile is in need of service. You’ll be glad you did, we guarantee it.
6th AAA “Top Shop” Award - 2007
5th AAA “Top Shop” Award - 2006
4th AAA “Top Shop” Award - 2005
Mission Statement
Our Pledge to You:
Maintain an environment of courteous professionalism.
Provide clean facilities with the latest technology.
Keep our technicians fully trained in the technology of today’s vehicles.
Provide timely turn-around service to our customer.
Communicate to our customers in a way that is educational and informing.
Maintain close contact with our customers while their vehicle is being serviced.
Provide advice to our customers, one which most economically serves them, without compromising the quality of the repairs.
Establish a relationship with our customer which allows them a true resource no matter what time, day or night.
Above all else, treat our customers with respect and appreciation for allowing us the privilege to serve them.
